“Pat has been also very complimentary of your carers. She said they are very happy to help her with anything she needs and that they do not rush her and spend some time with her when they can. Great work!”
Michaela – Sussex
“I want to share some positive comments from Mrs L. She highly praised the care and professionalism that she saw this morning from Naomi, Moses, and their senior colleague who assessed her husband. Mrs L said how uncared for her husband had been in hospital, and was very grateful for the time and attention that was put into washing her husband and attending to his needs this morning.”
J – Crisis Team
“I wanted to say a HUGE THANKYOU to you and all your lovely carers once again for ALL the exceptional care you gave my Dad in his last months. I was so touched that Eddy came to check on Mum in between his visits the week after Dad passed, just to check she was ok. Also that Kay popped by to see Mum with flowers, such a kind thought and, over and above your duty. As a family we already miss the interaction that we had with your entire team, we feel blessed that you came into our lives when you did. Having spent the last two days trying to write my Dad’s eulogy I am certain that his wish of a peaceful ending was only enabled through your care, we couldn’t have done it without you. We are forever grateful for that.”
Nicole – Suffolk
“Thank you for everything the team has done for Mum whilst she has been under Airmid’s care. I only managed to thank Quincy and his colleague today personally but if you could thank the others for me I would be very grateful. Mum isn’t looking forward to tomorrow and will miss the carers she has become very fond of.”
Tracy – Suffolk
“I spoke to RS daughter at length. She is so grateful for all our help. She said how wonderful the staff were, that they made it bearable and that the guys were a breath of fresh air and she wished that we could have started sooner though they didn’t know he needed help as he was gardening Monday and deteriorated so quickly”
Michelle – OT, Suffolk
“I just wanted to thank the team for the fantastic support that my mother Kath has received since her hospital discharge. From that moment you were the service she needed, to the last call she received, you have all been amazing. The family are humbled about the speed that the service was set in place and the other agencies that you also arranged, such as her lifeline and OT, together with the regular contact you made to ensure the service was carried out correctly and that mum was happy and safe. Honestly, we’re so grateful.”
K’s Daughter – Sussex
“I would just like to give a plaudit to one of your carers I have worked with at Mr P – Kyle. He was there both days I was there and helped me identify the patient’s needs, and provided good information and feedback. He was also attentive, caring and helpful in the process of moving Mr P into his hospital bed, and displayed excellent skills at dealing with someone with dementia. He was excellent.”
Michael, OT – Sussex
“I spoke to RS daughter at length. She is so grateful for all our help. She said how wonderful the staff were, that they made it bearable and that the guys were a breath of fresh air and she wished that we could have started sooner though they didn’t know he needed help as he was gardening Monday and deteriorated so quickly”
P – Team Leader, Sussex