Solutions

ICB’s, CHC’s and Councils

We are approved to support various Integrated Care Boards ( ICB’s), Continuing Healthcare (CHC) teams and Councils to arrange and deliver packages of person-centred care across England.

Backed by clinical excellence, our expert care is tailored to meet diverse needs.

We ensure that every individual receives the highest standard of care, by focusing on delivering a first-rate service that promotes independence and improves the well-being of our patients.

Our expert team has a comprehensive understanding of the NHS framework for continuing healthcare and NHS funded care.

We are also one of a small number of providers that are approved to support all Public Authorities with our Patient Discharge Service and Virtual Wards. The Patient Discharge and Mental Health Step Down Beds Services SBS Framework Agreement has been developed to reduce the demand on NHS Trusts by supporting with their adult patient discharge pathways. Click here to learn more about this framework.

The framework agreement aims to:

• Facilitate transfer of patients from hospital beds to a more appropriate level of care.
• Supply additional bed capacity within the NHS urgent care system infrastructure by relieving bed pressures within the local health economy.
• Discharge patients meeting specific clinical criteria into an appropriate care setting, reducing instances of re-admission to hospital.
• Allow patients to have personalised one-to-one support maintaining continuity of care. Provide a dedicated pathway to hospital discharge management services.

Patient Discharge and Mental Health Step Down Beds Services – NHS SBS

What ICB’s, CHC’s and Councils can expect from us

We work really closely with Commissioners to ensure they get exactly what they need when organising bespoke specialist clinical or complex care. We ensure you receive:

• Round-the-clock support, whenever you need us – We operate a 24-hour service, with a dedicated out-of-hours team, so you can chat to us anytime.
• Fast mobilisation of care staff to a package – With a workforce of over 1,000 talented healthcare professionals across England, we are able to assemble a specialist team and train them to suit the specialist needs of each package of care within a very quick timeframe.
• A full range of care coverage – Every care package is completely bespoke. We offer a range of care coverage and are flexible in our approach, adapting care packages to suit the needs, and funding, of the individual. This includes respite care, end of life care, dementia care, elderly care and overnight care.
• Nurse-led clinical expertise – Our healthcare staff are trained to the highest standards and led by experienced nurses in our Clinical Team. This means that case managers can trust us to make the right decisions and always work to achieve the best possible outcome.
• Transparent Pricing for each package and simple invoicing process.
• A fully registered and regulated service – We are registered with the Care Quality Commission (CQC) in England and were inspected in May 2023. To review our CQC ratings, click here.
• We welcome feedback at every opportunity – Our Care Delivery team actively encourage feedback at all times so we can ensure our service delivers against requirements and continue exceeding your expectations in addition to our Clinical Teams on site supervisions and Field Care Supervisor monitoring visits.

Speak to one of our specialist team today and ask any questions you may have